{"id":1311,"date":"2017-02-02T07:22:37","date_gmt":"2017-02-02T07:22:37","guid":{"rendered":"http:\/\/wedding-planner.freevision.me\/?page_id=1311"},"modified":"2021-09-13T21:58:28","modified_gmt":"2021-09-13T21:58:28","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.thesocialsetters.com\/weddings\/faqs\/","title":{"rendered":"FAQ’S"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1629596625589{margin-top: 150px !important;margin-bottom: 100px !important;}”][vc_column][vc_custom_heading text=”Even More Reasons To Love Us” font_container=”tag:h1|text_align:center” use_theme_fonts=”yes”][vc_custom_heading text=”We’re totally about your happiness, no seriously, we mean it.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”60px”][vc_row_inner css=”.vc_custom_1631208706092{margin-right: 0px !important;margin-left: 0px !important;border-right-width: 0px !important;border-left-width: 0px !important;padding-right: 0px !important;}” el_class=”love-us”][vc_column_inner width=”1\/4″]

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Welcome Aboard!<\/h4>\n\t\t\t<\/div>
All of our couples receive an on-boarding gift from us to commemorate and kick-off the Wedding planning and design journey.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]
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Bride Tribe<\/h4>\n\t\t\t<\/div>
Exclusive access to our Bride Tribe community with access to meetings and other experiences with fellow brides.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]
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Wedding Production Book<\/h4>\n\t\t\t<\/div>
Once we have the final Wedding details, you’ll receive a Custom Wedding Production book! It’s great as a keepsake but it’s more so a tool and resource for your BIG DAY!<\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]
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Peace of Mind<\/h4>\n\t\t\t<\/div>
Your entire experience matters to us, from the time we first speak, to the day of your Wedding, rest assured that you have a squad on your side that puts you first.<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1486313004731{margin-top: 40px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #ffffff !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1486312974273{padding-bottom: 6% !important;padding-left: 6% !important;}”][vc_single_image image=”1859″ img_size=”large”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1486312936118{padding-right: 5% !important;padding-left: 5% !important;}”][vc_column_text css=”.vc_custom_1631288034084{margin-bottom: 0px !important;}”]<\/p>\n
Choosing us means you are getting a team of not only Wedding professionals, but corporate logistical savants, make it happen magicians, don’t mess with my couple Olivia Popes with Carrie Bradshaw swag, that is us.<\/h5>\n

There are so many reasons to choose us to plan and design your BIG DAY, but if we had to choose one, we would say innovation. Everything we do comes from a yearning to figure out the best way to make things happen, the best way to service our Clients, the best way to provide an epic experience, the best way to have that WOW factor. Innovation evolves with each couple, because each couple is different and unique. We pay attention, and adjust to you. That is what a true client centric experience is about and that is what we do.[\/vc_column_text]Let's Get Married<\/a><\/span>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1629596723215{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 100px !important;padding-bottom: 100px !important;}”][vc_column css=”.vc_custom_1629596975105{padding-right: 200px !important;padding-left: 200px !important;}”][vc_custom_heading text=”FAQ’s” font_container=”tag:h1|text_align:center” use_theme_fonts=”yes”][vc_toggle title=”What is included in the Virtual Wedding Planning Service?” style=”rounded_outline” open=”true” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486020318297-b6570c75-11fa”]We want EVERYONE to be able to afford a Wedding Planner and Designer for their BIG DAY! <\/strong><\/p>\n

We will be planning and designing your Wedding in a virtual capacity, meaning we’ll talk on the phone, text, email, video chat, whatever it takes!<\/p>\n

The only difference between us and a traditional Wedding Planner and Designer is that we operate online, virtually. The best part is Wedding Planners and Designers are typically a separate service however we wanted to provide a full, inclusive experience to our clients so we do both!<\/p>\n

If you would feel more comfortable with an in-person service we can offer that as well for an additional fee but the virtual program allows us to keep costs low for our Clients.[\/vc_toggle][vc_toggle title=”How much will I be able to talk to my Virtual Wedding Planner and Designer?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021447737-2ab53c23-60af”]You can you reach out to your Virtual Wedding Planner and Designer via email, text, and phone. For longer detailed conversations a conference call may be scheduled.[\/vc_toggle][vc_toggle title=”Is there anything that my Virtual Wedding Planner and Designer does not do?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021522344-f617d2c3-4aba”]Your Virtual Wedding Planner and Designer will not be available in-person. However, your Virtual Wedding Planner and Designer will be available to plan and design your Wedding at your discretion.[\/vc_toggle][vc_toggle title=”I already started planning my Wedding, can you help?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021740470-860a4afb-85d5″]Whether you just got engaged, in the middle of planning or only a month away, we can jump in and make things happen.[\/vc_toggle][vc_toggle title=”The fee is month to month, so can I cancel anytime?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021584407-814ea082-3286″]Yes! You can cancel anytime.<\/p>\n

If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term, which is based on your initial payment. If you cancel, you will not receive a refund for any service already paid for nor will there be any prorated amount returned to you for that month. <\/span>[\/vc_toggle][vc_toggle title=”Can I pay in full for a certain time and receive a discount?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021541833-446f795f-1cfd”]Our only plan is month to month to best serve our clients, there are no other plans available at this time.[\/vc_toggle][vc_toggle title=”How will I pay the vendors or anyone we book for the Wedding?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021556130-1f44365b-14c1″]We will send you a Credit Card Authorization form once you have your on-boarding call with your Virtual Wedding Planner and Designer to be used to process vendor payments on your behalf. You will be approving each vendor. Once you approve the vendor and sign the associated agreement with the vendor, we can decide at that time if you would like to process deposits or balances via the Credit Card or another method or form of payment you provide.[\/vc_toggle][vc_toggle title=”Is this available in my area?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true”]We offer Virtual Wedding Planning and Design services nationally, our home base is New York![\/vc_toggle][vc_toggle title=”Will I receive updates regarding the status of the planning and design of my Wedding?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021571843-648fe097-a640″]Of course! You will be thoroughly informed throughout the entire process.[\/vc_toggle][vc_toggle title=”Can I get a refund?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true”]Unfortunately, there are no refunds available for this service. Your Virtual Wedding Planner and Designer is spending TIME to plan and design your Wedding; time cannot be refunded. If for some reason you are unhappy with the service, you can contact admin@thesocialsetters.com and your Wedding profile will be escalated to a Senior member of the Matrimony by Social Setters team to remedy accordingly.[\/vc_toggle][vc_toggle title=”Do you charge for an initial consultation?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021704336-402a36a9-c0f0″]There is no charge for an initial consultation.[\/vc_toggle][vc_toggle title=”What additional event services do you offer?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021720066-04f23356-6b07″]For Clients who are seeking a more traditional Wedding Planning and Design experience, in-person Wedding Management and Design Services are available. Additionally, your Virtual Wedding Planner and Designer can vet a Day-of coordinator in your area to execute the previously established plans for your Wedding Day. Contact your Virtual Wedding Planner and Designer for more details.<\/p>\n

Also, if you are looking to plan all of the other festivities surrounding the BIG DAY like your Honeymoon, Bachelorette, Bachelor Party, and more you can visit our parent company thesocialsetters.com![\/vc_toggle][vc_toggle title=”Will my Virtual Wedding Planner and Designer be available the day of my Wedding?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021727691-b98f0170-36ae”]Yes! Your Virtual Wedding Planner and Designer will be available the Day of your Wedding to speak with any vendors or point of contact as necessary.[\/vc_toggle][vc_toggle title=”I am not sure if I need a Wedding Planner and Designer, what should I do?” style=”rounded_outline” color=”black” custom_font_container=”tag:h3|text_align:left|color:%23000000″ custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1486021757912-43c40af5-8a57″]You should schedule a call with one of our Virtual Wedding Planners and Designers to help you decide if our service makes sense for you.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][vc_column]

Staying On Trend<\/span><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text=”We keep up with trends but also provide you insight from our actual experience planning Weddings for high-end luxury Clients and those with a conservative budget.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” css=”.vc_custom_1630683096299{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”magazine-col”][vc_column width=”1\/4″][vc_single_image image=”1969″ img_size=”full” css=”.vc_custom_1630280829835{border-radius: 4px !important;}”][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”1970″ img_size=”full”][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”1971″ img_size=”full”][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”1937″ img_size=”full”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” parallax=”content-moving” css=”.vc_custom_1630930510359{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 150px !important;padding-bottom: 150px !important;background-color: #254a5d !important;}” el_class=”call-to-action”][vc_column][vc_custom_heading text=”STILL HAVE QUESTIONS? LET’S CHAT!” font_container=”tag:h1|text_align:center|color:%23ffffff” use_theme_fonts=”yes”]CONTACT US<\/a><\/span>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1629596625589{margin-top: 150px !important;margin-bottom: 100px !important;}”][vc_column][vc_custom_heading text=”Even More Reasons To Love Us” font_container=”tag:h1|text_align:center” use_theme_fonts=”yes”][vc_custom_heading text=”We’re totally about your happiness, no seriously, we mean it.” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”60px”][vc_row_inner css=”.vc_custom_1631208706092{margin-right: 0px !important;margin-left: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false},"_links":{"self":[{"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/pages\/1311"}],"collection":[{"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/comments?post=1311"}],"version-history":[{"count":5,"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/pages\/1311\/revisions"}],"predecessor-version":[{"id":2703,"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/pages\/1311\/revisions\/2703"}],"wp:attachment":[{"href":"https:\/\/www.thesocialsetters.com\/weddings\/wp-json\/wp\/v2\/media?parent=1311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}